Privacy Policy
At Soul for Earth, your privacy is as important to us as our commitment to sustainability and handcrafted quality. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services.
π Information We Collect
We may collect the following information from you:
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Personal details: Name, email address, phone number, and shipping/billing address when you place an order or contact us.
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Payment information: Securely processed by trusted third-party payment gateways (we do not store your card details).
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Usage data: Information such as your IP address, browser type, and pages visited, to improve website performance and customer experience.
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Communication data: Any correspondence via email or phone may be recorded for customer support purposes.
π― How We Use Your Information
We use your data to:
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Process and fulfill your orders
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Provide customer support and respond to your inquiries
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Send order updates and shipping notifications
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Improve our website, services, and customer experience
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Send marketing or promotional messages (only if you opt-in)
π€ Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information with:
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Trusted logistics partners for delivery
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Payment processors for secure transactions
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Legal or regulatory authorities if required by law
π International Data Transfers
If you're ordering from outside India, please note your information may be transferred to and processed in India, where our operations are based. We ensure reasonable protection for international data in compliance with applicable laws.
π‘οΈ Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, or loss. However, no online transmission is 100% secure β we recommend using strong passwords and keeping your login information confidential.
π§ Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies in your browser settings.
πΆ Childrenβs Privacy
Our site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
π Your Rights
You have the right to:
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Access or correct your personal data
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Request deletion of your data
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Opt out of marketing communications at any time
To exercise these rights, please contact us.
π Contact Us
If you have questions about your privacy or this policy, reach out to us:
π§ Email: gangadham.sfe@gmail.com
π Phone: +91 9899077097
Weβre always here to help and ensure your data is respected and protected.
π Policy Updates
This policy may be updated from time to time. Any changes will be posted here with a revised "Last Updated" date. Please review periodically to stay informed.